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What is a recommended action if users frequently experience deny messages when downloading files?

  1. Change all connection settings to high security.

  2. Modify existing HTTP proxy policies to accommodate necessary downloads.

  3. Instruct users to only download files during off-peak hours.

  4. Disable all download policies temporarily.

The correct answer is: Modify existing HTTP proxy policies to accommodate necessary downloads.

The recommended action of modifying existing HTTP proxy policies to accommodate necessary downloads is important because it directly addresses the root of the problem users are facing—denied messages when attempting to download files. By adjusting the HTTP proxy policies, network administrators can fine-tune the parameters that govern which types of files can be downloaded and under what conditions. This might involve allowing specific file types, adjusting content filtering settings, or whitelisting certain websites that are known to be used for legitimate downloads. This approach reduces unnecessary disruptions to users while ensuring that the security measures in place—such as preventing harmful downloads—are still effective. It balances security with user productivity, allowing users to efficiently complete their tasks without facing frequent blockages that can occur if the policies are overly restrictive. In contrast, simply changing all connection settings to high security could lead to even more stringent restrictions and exacerbate the problem. Instructing users to download files during off-peak hours does not resolve the core issue, as it merely shifts the time of download without improving accessibility. Disabling all download policies temporarily undermines the very security framework that is supposed to protect the network, exposing it to potential threats. Hence, modifying the existing policies offers the most practical and effective solution.