Watchguard Network Security Practice Test

What action can you take to ensure an email newsletter is delivered to users when it gets blocked by spamBlocker?

1. Add a spamBlocker exception based on the From field of the newsletter email.

2. Set the spamBlocker action to quarantine the email for later retrieval.

3. Add a spamBlocker subject tag for bulk email messages.

4. Set the spamBlocker virus outbreak detection action to allow emails from the newsletter source.

The correct answer is: Add a spamBlocker exception based on the From field of the newsletter email.

Adding a spamBlocker exception based on the From field of the newsletter email is the most effective way to ensure that the newsletter is delivered to users. This action creates a specific rule that tells the spamBlocker to bypass its filtering mechanisms for emails that originate from a designated sender. By specifying the From field, you effectively mark these emails as safe, preventing them from being classified as spam, which allows the targeted communication to reach users as intended. This approach is particularly useful for regularly distributed content, such as newsletters, which can often be misidentified as spam due to their bulk nature or the inclusion of promotional content. Implementing an exception offers a straightforward solution that enhances user experience by guaranteeing that valuable information is consistently received. In contrast, the other options do not directly address the delivery issue with the same effectiveness. Quarantining emails allows for later retrieval but does not ensure timely delivery; users may miss out on important information if they are unaware of how to access the quarantine. Adding a subject tag can improve organization for bulk emails but does not prevent the emails from being blocked. Lastly, allowing emails from specific sources during virus outbreak detection may not necessarily pertain to the spamBlocker settings and could leave other spam filtering mechanisms intact.